Compliance, Verification and Anti-Money Laundering

Best Rate maintains a risk-based compliance program to help prevent money laundering, terrorist activity financing, fraud and misuse of the service.

1. Regulatory status

Groupe Gomboe inc. operates subject to applicable money services business laws. FINTRAC registration number: [À CONFIRMER AVANT PUBLICATION]. Québec money-services business licence number: [À CONFIRMER AVANT PUBLICATION].

2. Identity verification

We may verify identity, address, date of birth, occupation, contact details and document authenticity. Verification may include reliable sources, document analysis, live verification or another permitted method.

3. Knowing the client and recipient

Based on risk and transaction, we may request your relationship with the recipient, transfer purpose, source of funds, intended use, occupation, politically exposed person status, business ownership or control, and information needed to understand the transaction.

4. Screening and monitoring

Clients, recipients and transactions may be screened against applicable sanctions and monitored for inconsistencies, unusual patterns, structuring, fraud and other risk indicators. Controls may occur before, during or after a transfer.

5. Additional documents

We may request identification, proof of address, bank statements, proof of income or source of funds, invoices, contracts or a written explanation. An unsatisfactory response may lead to delay, refusal, limits or account closure.

6. Reporting and confidentiality

We submit reports required by law to competent authorities. The law may prevent us from confirming a report, disclosing its content or explaining certain controls.

7. Record retention

Verification information and transaction records are retained for legally prescribed periods and protected under our Privacy Policy.

8. Your responsibilities

Provide accurate information, respond promptly, use your own funds and never act as a nominee. Do not send money under pressure or to an unknown person. Contact us before confirming if you suspect fraud.

9. Reporting concerns

To report fraud or suspicious account use, immediately email contact@bestrate.com or call +1 438 773-4080.