Privacy Policy

This policy explains how Groupe Gomboe inc. collects, uses, discloses, retains and protects personal information processed through Best Rate.

1. Information we collect

We may collect your name, date of birth, address, phone, email, identification, photo or biometric verification, occupation, financial information, source of funds, transfer purpose, recipient data, transaction history, device, IP address, approximate location, support messages and communication preferences.

2. Sources

Information comes from you, your use of the service, payment or payout partners, identity and fraud verification providers, public records and, where permitted, other compliance providers.

3. Purposes

We use it to open and administer accounts; verify identity; execute and track transfers; prevent fraud, money laundering and prohibited activity; comply with obligations; provide support; handle complaints; improve security and performance; conduct internal analysis; and send authorized communications.